For billing and insurance questions, call  636-485-6939

INSURANCE
We are responsible for filing billable charges to your insurance if we participate in your plan. Please check 'Our Participating Plans' under the Insurance tab for a list of plans. Be sure to move the curser over your plan name to see if there are any restrictions on your plan.  

In order for us to submit a clean and timely claim for you, we need your help.  Please carefully review all items under the Insurance tab to find out about your responsibilities.

BILLING POLICY
Review all bills for accuracy. If you think there is a billing error, please contact us immediately to allow time for corrections to be made.

Balance Billing:
We will balance bill you for any unpaid charges after insurance has processed your claims.  

Payment Due Dates:
Payment in full is due by the due date on your bill, unless other arrangments have been made with our office.

Payment Plans:
If you are not able to pay your balance in full upon receipt of your bill, please contact us immediately to discuss a payment plan.  Payment plans must be authorized by our office.  If you decide to make partial payments without an authorized payment plan, your account will continue to age and could reflect a past due status.  Once a payment plan has been established, please make payments as promised.  If you are not able to pay as promised, contact our office immediately.

Keep in mind, it is much easier to agree to a payment plan if you call before your account is past due. 

Past Due Accounts:
An account is considered past due if payment in full is not received in our office by the due date, unless other arrangements are made.

Final Notices:
If you receive a Final Notice, your account could be referred for collection without further notice.  You might incur a collection fee.  If referred for collection, this could result in your dismissal from this practice.



  

 

It is the patient or guardian responsibility to:

Arrive on time for the appointment, with all necessary information.

Repeated no shows or cancels may result in a fee to the patient.  We need adequate time to contact patients on the wait list if you need to cancel or reschedule.

Provide current insurance information.
If you have insurance, please refer to the the Insurance tab for all of the details!  

Provide completed and signed forms when requested.

• completed registration forms
• written referral if required by your insurance
• insurance cards
• photo identification
• co-pay

Notify our office of any changes in name, address, phone and insurance before each visit.

Provide referrals if required.
Please refer to Referrals under the Insurance tab for details!

Stop at the Check Out Desk after your appointment. We will:

• collect your co-pay
• schedule follow-up appointments
• have you sign Medical Release forms if necessary
• provide written Rx to you if necessary
• provide written excuses to you for work or school if necessary

Pay co-pay:  Copays are due at the time of your visit.
For your convenience, we accept the following forms of payments:

• MasterCard
• Visa
• Discover
• American Express
• Check
• Cash 

Pay Patient Balance:
Payment in full is due upon receipt of your first bill. We are happy to work with you and extend special payment arrangements to you if you have a larger balance and are not able to pay in full by the due date. We do request that you call upon receipt of your first bill. It is important that we note your account as on a payment plan to avoid aging and moving to collections, even if you are making partial payments. So please call!